FAQs

Please find below a list of frequently asked questions and their appropriate answers. If you cannot find the information you are looking for or have some particular requirements please do not hesitate to contact us :

Do all of your suites contain private facilities i.e. a private bathroom inside the room?
Yes all of the suites contain a private bathroom for exclusive use by the occupants of that room. The bathroom contains both a bathtub and shower... Complimentary toiletries including soap, shampoo and shower cap are provided free of charge. Soft towels and a Hairdryer complete the facilities on offer in the bathrooms.

Do you require a Deposit?
yes, we require a 30% non refundable deposit the moment you make your reservation online. This money will be debited to your credit card when we receive your secure online reservation made using our own "online booking system" The remaining 70% is to be paid either upon arrival or departure.

What is your cancellation policy?
We regret but we cannot reimburse your deposit of 30% of the total booking value. No further cancellation charges will be charge for any reservation cancelled 72 hours before arrival. For cancellations received after such time we will charge the remaining 70% to your credit card.

Are the rooms and the kitchen cleaned daily?
Yes, the rooms and the kitchen are cleaned daily from 12:00 to 13:00

Where do we collect the keys to the 3 Apartments that belong to Navona Gallery Suites?
Clients may collect the keys to the Suites from our own Antique Shop the "Antichità Carnovale" next door i.e. Via del Governo Vecchio, 71. Open Monday to Saturday from 9:00 till 13:00 and 16:00 to 20:00. For any arrivals outside these times please go the Bar "Mimi and Coco" next door - any problems please call Giampiero +39 335-7066779 - from USA 720-221-8055 - TOLL FREE 1877-8428485 - Fax +39 06-6864455

Is there a Curfew?
No there is no curfew, guests have their own keys and may come and go as they please.

Do all the rooms have a window with a view?
Yes, all of the guesthousel’s rooms contain either a front view of the street or a view of the hotel’s internal courtyard

Do all the rooms have a Balcony or Terrace ?
The Bernini has a balcony as does the Borromini both of which overlook the comunal courtyard. The Luxury Apartment Michelangelo has a large terrace with tables and chairs in the Summer.

How do you get here from the main railway station Termini?
You can either take a taxi - journey time 10 minutes, cost approximately 10 euro or take the bus number 64 alight at the stop just outside McDonalds in Vittorio Emanuele - the Navona Gallery Suites is only a 1 minute walk from here. See the location page which contains a detailed street map and the exact location of the Navona Gallery Suites.

How do I get to the city centre of Rome from Fiumicino Airport also known as Leonardo da Vinci International Airport?
Most clients come to the city centre of Rome by train so when you arrive at Fiumicino head for the “FS” sign which also features the picture of a train. Trains leave every half hour at 07 and 37 minutes past the hour. The first train leaves at 06:37 and the last one at 11:37. You can buy a ticket from the Tobacconists which you will find inside the station near the platform. The cost of the ticket is 8.80 Euro.

How do I get to the city centre of Rome from Ciampino International Airport?
Ryanair, Flyglobespan and Easyjet all arrive at Rome Ciampino Airport which is Rome’s second airport. Ciampino is slightly closer to Rome than Fiumicino but slightly more difficult to travel from. Ryanair and Easyjet provide a courtesy bus which costs approximately 7 euro one way. Alternatively, take the bus (Cotral) i.e. a blue bus from directly in front of the airport. This bus will take you to Anagnina Metro Stop which is the last stop on Line A. The bus ticket costs 1 euro and the journey time is about 20 minutes with the first departure at 06:50 and the last at 11:40 pm, NB you should buy it at the Tobacconists Inside the Airport as you cannot buy them on board. Take the Metro from Anangnina and get off at Termini – From here you can take a taxi or the Bus number 64. NB the Navona Gallery Suites is only a 25 minute walk from the Metro Stop Piazza Spagna if you fancy a stroll. The journey time in Metro from Anagnina to Termini or Piazza Spagna is 30/35 minutes. NB a taxi from Ciampino airport to the hotel will cost approximately 40 Euro.

Is breakfast included in the Room Rate?
Yes, a continental buffet breakfast is included in the room rate. You may help yourself to an array of breakfast items found in the kitchen of the Navona suite, including cereals, fresh milk, yogurt, fresh seasonal fruit, croissants, cappuccino, bread, jams, tea,and Italian or American coffee.

For those who wake up early in the morning is possible to have breakfast in the kitchen of the Navona suite, where guests have at their disposal jams, butter, cereals, croissants, pastry, fresh fruit juices, milk, honey, yogurt and fresh fruit. Guests can also help themselves with Italian coffee or American coffee.

How do we GET to THE GUEST HOUSE if driving and do you have parking?
We do not have parking therefore we suggest you leave the car at home as parking space in Rome's historical center is almost impossbile to find. If you insist on brinGing the car we suggest you park it on the edge of town in one of the many purpose built car parks. From the north you should take the exit Aurelia.

Does the GUEST HOUSE have a Swimming Pool?
No, the guest house does not . . .

Does the Guesthouse have a restaurant?
No, the Navona Gallery Suites does not have a Restaurant but GIAMPIERO will be happy to suggest one of the many trattorias, restaurants or pizzerias located in the surrounding area of Piazza Navona and Campo dei Fiori.

What if it Rains?
In case of bad weather (very unlikely in Rome!) we may be able to provide DVD player with in movies in Original Language!

How do we pay?
Payment is made upon arrival or departure - it is up to you. We are required by law to make a photocopy of your passport and we will need your credit card details to guarantee the reservation.

Do you have kitchen facilities?
There is a shared kitchen for use by the guests of the Bernini and Borromini suites. It contains cooker, fridge, freezer, mineral water etc. We ask all guests to leave the kitchen as they found it i.e. clean and tidy thus ensuring a mutually enjoyable stay for all guests.

When are you open?
The Navona Gallery Suites is open all year every day

What is included in the Room Rate?
The rates quoted via our online booking system include everything i.e. total cost of the room comprehensive of tax, continental breakfast and service. Free use of our shared kitchen facilities is also included.

Should you require any further information please do not hesitate to e mail us at info@navonagallerysuitescom